Privacy policy | Le Viking Resort

Privacy policy

Séparateur de section - Le Viking Resort

Last update: September 14, 2023

We at Viking Resort & Marina are committed to protecting your privacy and personal data. This privacy policy is designed to inform you about how we collect, use, share and protect your personal information when you visit our website or use our services.

By using our website or booking our services, you are accepting the practices described in this privacy policy.

Privacy and compliance with Bill 25

Protecting the confidentiality of our customers is of paramount importance to us, as is compliance with applicable laws and regulations, including the Act to modernize legislative provisions respecting the protection of personal information in the private sector, also known as Quebec's Bill 25.

We respect the new rules introduced by Law 25 concerning the communication of personal information without the consent of the person concerned in the course of our commercial activities.

We are committed to protecting your personal information and to using it only for the purposes for which it was collected, whether in the context of commercial transactions or for study, research or statistical purposes.

In the event of a security incident affecting your personal information, we will keep a record of the incident and take prompt action to minimize any risk of harm to the individuals concerned.

We will also notify the Commission d'accès à l'information du Québec and affected individuals in the event of an incident presenting a serious risk of harm.

Individual responsible for the protection of personal information: Philippe Poincloux, 50 chemin Masson, Ste-Marguerite-du-Lac-Masson, QC, J0T1L0, 1 (844) 928-4400, poinclouxphilippe@gmail.com.

Collection of personal information

We collect a variety of personal information about you, including, but not limited to, your name, e-mail address, telephone number, payment information, travel preferences, and other information you choose to provide to us.

Collection of personal information

We use the personal information we collect for the following purposes:

  • To process your bookings and inquiries.
  • To personalize your experience and provide you with relevant information.
  • To send you notifications relating to your booking or our service.
  • To improve our website and services by analyzing usage trends.
  • To respond to your questions and concerns.
  • To inform you of special offers, promotions or events that we think may be of interest to you (with your prior consent, where applicable).

Sharing personal information

We only share your personal information with third parties in the following circumstances:

  • With third-party service providers who help us provide our services (for example, online reservation systems).
  • When necessary to comply with the law, court orders, or other legal obligations.
  • When necessary to protect our rights, property or safety, or those of our customers.
  • With your express consent.

Security of personal information

We take technical, administrative and physical security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, it is important to note that the transmission of information over the Internet is never completely secure, and no method of electronic storage is totally infallible.

Cookies and similar technologies

We use cookies and other tracking technologies to enhance your experience on our website and to collect information about your use of our site. You can manage your cookie preferences in your browser settings.

Changes to the privacy policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website with the updated date. We encourage you to periodically review this policy to stay informed of our privacy practices.

Legislation

We are committed to respecting the legislative provisions set out in: Quebec.

Contact

If you have any questions, comments or concerns about our privacy policy or how we handle your personal information, please contact us at the following address: info@levikingresort.com

Thank you for choosing Viking Resort & Marina.
We are committed to protecting your privacy and providing you with an exceptional experience.

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